What Diversion Is

Nine out of ten consumers do not know what diversion is, but you probably have witnessed it. Diversion is when products are sold in “unauthorized” places. Our products are sold exclusively in salons, but occasionally you might come across a few bottles in your local supermarket, drugstore, online or at a discounter. Any Influance Hair Products you find outside of a salon are considered to be “diverted.”

What This Means For You

Diverted products can be counterfeit, diluted formulas, or old, expired formulas that may not be safe to use. Contaminated or counterfeit products could cause irritation or even infection. Influance Hair Care stands behind its products, but if you buy or use products in a supermarket, drugstore, or any other outlet other than a salon, we cannot guarantee that it is an authentic Influance Hair Care products that will perform as tested.

Please purchase Influance Hair Care products from authorized retail salon locations that can offer you the best service and product recommendations for your hair, or directly from Influance Hair Care.

If you notice our products being sold in an unauthorized location, please report it to us by emailing sales@influancehaircare.com or by calling 1-888-455-8989. Thank you for supporting us as an exclusive salon brand.