Shipping Information - Influance
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Influance Hair Care

Shipping Information

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Transit times reflect UPS Ground Shipping; however, expedited shipping is available.

All products purchased through our website are shipped via UPS. We cannot ship to P.O. Boxes for any reason. Please make sure you have a physical address listed as your shipping address when you place your order. If your order is processed with a P.O. Box as your shipping address, your order will be held for up to five days. If we are unable to verify a physical address within that time frame, your order will be cancelled and charges reversed.

Same Day Shipping

We offer same day shipping on all orders placed before 10:30 AM EST on any business day. Orders placed after 10:30 AM EST will be shipped out the following business day.

Impact of the Coronavirus on our Service Guarantee. (as of March 26, 2020)

Within the U.S., UPS is designated among the government’s critical infrastructure and, therefore, continues to operate. The Novel Coronavirus pandemic has created unprecedented complexities, which have required us to constantly reassess our operations. Our highest priority is to help ensure the health and safety of our employees, customers, and suppliers.

Suspension of Service Guarantee

Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.

As the effects of the Coronavirus impact our infrastructure, we will continue to seek guidance from local, state, and national government entities to ensure that we fully align with their regulations. We are committed to continue operating globally except where constrained by government restrictions.

https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page

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